The Importance of Effective I.T Systems for Businesses
Tech is expanding 2.6x times faster than the rest of the UK economy. The digital tech sector is worth nearly £184 billion to UK economy, up from £170 billion in 2016. (Source: Tech Nation’s 2018 report)
In the modern technology focused era that we live in, I.T has become the backbone of nearly every business, regardless of its industry type, size, or sector. In the past decade, manual paper processes have become electronic and an increased amount of Software Applications, Servers, and Networks has resulted in businesses relying on I.T operations for data handling purposes more than ever before. However, I.T isn’t always reliable as it should be and is subject to failure at any time of the day or night, causing potential issues for business productivity.
Low Availability prompts inconvenience. I.T Threats prompt Legalities. Don’t let either of these risks affect your business.
Depending on the severity of an I.T issue, the outcome of an I.T failure can be catastrophic to the reputation of a business. Companies try to overcome such risks by quickly designing & executing reactive recovery strategies, but often it is too late to take action as customers go elsewhere to spend their money if the service they expect isn’t available. In more extreme cases, customers may trigger legal action towards a company for breaking local laws, such as the General Data Protection Regulations (GDPR).
Reduced I.T availability contributes towards the failure of company operations. Bad company operations leads to a loss of time & money resources for a company. More importantly, lower availability causes a loss of trust amongst new & current customers of a company. The following chart, produced by Statistica shows just how much revenue can be lost from a single hour of an I.T downtime occurrence (data collected from 1000+ organisations worldwide). 25% of respondents claim their average annual loss from I.T downtime occurrence is ~$301,000 to ~$400,000 (or approximately ~£227,000 to ~£301,000) per hour.
I.T threats, including Cyber Security attacks and physical attacks towards I.T systems can result in more serious issues, such as closure of a company entirely, in more extreme cases. Recent Cyber Security statistics demonstrate shockingly high metrics as a result of attack vectors towards I.T systems. These are predicted to grow even higher over the next 5 years, as the usage of technology continues to grow:
Data breaches exposed 4.1 billion records in the first half of 2019. (Source: Norton)
52% of breaches featured hacking, 28% involved malware and 32–33% included phishing or social engineering, respectively. (Source: Verizon)
By 2020, the estimated number of passwords used by humans and machines worldwide will grow to 300 billion. (Source: Cybersecurity Media)
The truth is, running I.T efficiently & effectively requires well thought out processes and a great deal of expertise.
Achieving a 100% uptime Service Level Agreement (SLA) with your customers shouldn’t be your primary goal; Instead, focusing on strategising your I.T for the unknowns and providing service robustness for your I.T systems should be your desired goal. There is no single reason why I.T downtime occurs, though there are dozens of processes that can be implemented to avoid I.T failures or attacks.
Don’t let your business be a victim of I.T downtime. Keep-Alive I.T’s services can help you.
As technical experts with over a decade of experience in the I.T field, we can identify and mitigate potential issues with Software, Infrastructure, and Security proactively before issues occur in production environments, or save your business from I.T issues that have already happened.
Technology should be an investment into the operation of an organisation, not a hindrance. Request a Callback from us and we can provide you with tailored support packages for your already identified requirements, or can perform an audit into your existing I.T setup(s) to show you how our services could result in greater Return On Investments (ROI) for your company.
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